{"id":18608,"date":"2020-05-22T13:30:10","date_gmt":"2020-05-22T11:30:10","guid":{"rendered":"https:\/\/www.havendienst.nl\/?page_id=18608"},"modified":"2022-09-14T00:27:12","modified_gmt":"2022-09-13T22:27:12","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/havendienst.nl\/en\/privacy-statement\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"margin:0;\">Privacy Policy<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><h2><span style=\"color: var(--h2_typography-color); font-family: var(--h2_typography-font-family); font-size: var(--h2_typography-font-size); font-style: var(--h2_typography-font-style,normal); font-weight: var(--h2_typography-font-weight); letter-spacing: var(--h2_typography-letter-spacing); text-transform: var(--h2_typography-text-transform); background-color: rgba(255, 255, 255, 0);\">Who we are<\/span><\/h2>\n<p>Havendienst.co.uk is a non-profit organization, also known as \"a not-for-profit organization\". Our website address is: <a href=\"https:\/\/havendienst.nl\" target=\"_blank\" rel=\"noopener\">https:\/\/havendienst.nl<\/a>.<br \/>\nHavendienst is a trade name of the internet company Gigaweb B.V., Kerklaan 53, 1241CK Kortenhoef<\/p>\n<p>You can always send us an email at <a href=\"mailto:info@havendienst.nl\">info@havendienst.nl<\/a> or call or WhatsAp to <a href=\"tel:+31356565744\">+31 35 6565744<\/a>.<\/p>\n<h2>What policies we have in place<\/h2>\n<ul>\n<li>All information regarding privacy and how we handle data can be found on this page.<\/li>\n<li>For content (photos, videos and texts) we apply the <a href=\"https:\/\/support.google.com\/youtube\/answer\/2802002?hl=nl\" target=\"_blank\" rel=\"noopener\">nudity and sexual content policy<\/a>, <a href=\"https:\/\/support.google.com\/youtube\/answer\/10072685?hl=nl&amp;ref_topic=9282679\" target=\"_blank\" rel=\"noopener\">foul language policy<\/a> and <a href=\"https:\/\/support.google.com\/youtube\/answer\/2801999?hl=nl&amp;ref_topic=9282679\" target=\"_blank\" rel=\"noopener\">child safety policy<\/a> as described by YouTube.<\/li>\n<li>For all photos and videos, permission for copyright use has been granted directly (e.g., own material) or indirectly (purchased, licensed, Creative Commons or equivalent license forms).<\/li>\n<\/ul>\n<p>Do you have questions or comments about our policies? We would be happy to go through a <a href=\"mailto:info@havendienst.nl?subject=Vragen omtrent beleid\" target=\"_blank\" rel=\"noopener\">dialogue<\/a>.<\/p>\n<h2>What personal information we collect and why we collect it<\/h2>\n<h3>Comments\/Reviews<\/h3>\n<p>When visitors leave comments or reviews on the site, we collect the data shown in the comment form. In addition, we collect the visitor's IP address (IPv4 or IPv6), browser user agent and time of day. We keep this data to help detect spam. We keep this data for as long as this platform exists and will delete it upon request.<\/p>\n<p>An anonymized string created from your email address (this is also called a hash) can be sent to the Gravatar service if you use it. You can find its privacy policy page here: <a href=\"https:\/\/automattic.com\/privacy\/\" target=\"_blank\" rel=\"noopener\">https:\/\/automattic.com\/privacy\/<\/a>. After your comment is approved, your profile picture shared on the Gravatar page is publicly visible in the context of your comment.<\/p>\n<h3>Media<\/h3>\n<p>If you, as a registered host, upload images to the site, we will retain that data until you delete them or cancel your account. To prevent sharing of privacy-sensitive data, please remove any images you upload that contain EXIF data (which often includes GPS location), or else third parties may download the images and view the location data.<\/p>\n<h3>Contact forms<\/h3>\n<p>If you fill out a contact form like the (Roadside) Help form, we collect the data shown in the form. We also collect the IP address (IPv4 or IPv6) of the visitor, the browser user agent and the time of day. In some cases (such as the PechHulp function and only if you have given us permission to do so) we also collect the GPS location.<br \/>\nWe keep the data to contact you and then permanently delete the data, no later than 6 months.<\/p>\n<h3>Contact via WhatsApp<\/h3>\n<p>When you contact us via WhatsApp your data is sent through the servers of WhatsApp. You can read WhatsApp's privacy policy here: <a href=\"https:\/\/www.whatsapp.com\/privacy\" target=\"_blank\" rel=\"noopener\">https:\/\/www.whatsapp.com\/privacy<\/a>.<br \/>\nIn addition, we will save the chat conversation we have with you, including any attachments, for up to 6 months after the last contact. We do this to be able to come back to (parts of) the conversation quickly when we have contact with you again.<\/p>\n<h3>Contact via E-Mail<\/h3>\n<p>When you contact us by E-Mail, we keep your E-mail for a maximum of 6 months. We do this to quickly come back to (parts of) the conversation when we are back in touch with you.<br \/>\nHavendienst uses its own E-mail server that supports secure receipt of E-mail using TLS. Please keep in mind that it is possible that you (or your provider) may send an E-mail to us without using this protection.<\/p>\n<h3>Cookies<\/h3>\n<p>When you leave a comment on our site, you can indicate whether your name and email address should be stored in a cookie. We do this for your convenience so you don't have to fill in these details again for a new comment. These cookies are valid for one year.<\/p>\n<p>If you visit our login page, we store a temporary cookie to check if your browser accepts cookies. This cookie contains no personal information and is deleted as soon as you close your browser.<\/p>\n<p>Once you log in, we will store some cookies related to your login information and screen display options. These cookies are valid for 1 year. If you select \"Remember me\", your login will be saved for 1 year. Once you log out of your account, login cookies will be deleted.<\/p>\n<p>When you edit or publish a product (e.g. a boat for hire) an additional cookie is stored by your browser. This cookie contains no personal data and merely holds the post ID of the advertisement you edited. This cookie expires after one day.<\/p>\n<h3>Embedded content from other websites<\/h3>\n<p>Product information pages on this site may contain embedded content (e.g., videos, images, messages, etc.). Embedded content from other websites behaves exactly as if the visitor had visited this other website.<br \/>\nThese websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with this embedded content, including interaction with embedded content if you have an account and are logged in to that website.<br \/>\nCurrently, our platform embed content from YouTube and Vimeo, among others.<\/p>\n<h3>Analytics<\/h3>\n<p>We make <span style=\"text-decoration: underline;\">no<\/span> Use of Google Analytics or other tracking or analytics software to track users on this website.<br \/>\nHowever, it is possible that you are indirectly tracked because you view pages on our platform that contain embedded content from e.g. YouTube, Vimeo or another site that does track visitors.<\/p>\n<h2><\/h2>\n<h2>Who we share your data with<\/h2>\n<p>We only share the data with the person from whom you book something (the landlord), this can be a private person or a (water sports) company.<br \/>\nYour data will never be resold or otherwise provided to parties that are not part of the process of our sharing platform.<\/p>\n<h2><\/h2>\n<h2>How long we keep your data<\/h2>\n<p>When you leave a comment then that comment and the metadata of that comment is stored forever. This way we can automatically recognize and approve follow-up comments instead of having to moderate them.<\/p>\n<p>For users registered on our website (if any), we also store personal information in their user profile as well as booking information. All users can view, change or delete their personal information at any time (username cannot be changed). Website administrators can also view and modify this information.<\/p>\n<h2><\/h2>\n<h2>What rights you have over your data<\/h2>\n<p>If you have an account on this site or you have left comments, you may request an export file of your personal data that we have on you, including any data you have given us. You may also request that we delete any personal data we have on you. This does not include data that we are required to retain for administrative, legal or security purposes.<\/p>\n<h2><\/h2>\n<h2>Where we send your data<\/h2>\n<p>Comments from visitors can be routed through an automated spam detection service.<\/p>\n<p>When you make an online payment we send your details including your name, email and the product you booked to payment provider <a href=\"https:\/\/stripe.com\/en-nl\/privacy\" target=\"_blank\" rel=\"noopener noreferrer\">Stripe<\/a>, which may send data to your chosen underlying bank (e.g., Rabobank).<\/p>\n<h2><\/h2>\n<h2>Your contact information<\/h2>\n<p>Of tenants, we keep the first name, last name, phone number and e-mail address.<br \/>\nFor landlords, we also store address information, bank details, a copy of identification and possibly the company name.<\/p>\n<h2><\/h2>\n<h2>Additional Information<\/h2>\n<h3>How we secure your data<\/h3>\n<p>Your data is stored on a database server which is behind a firewall and not directly accessible from the Internet. Your data is never directly on the web server unless it is temporarily stored there for caching purposes. Both the database server and the web server are constantly updated with (security) updates.<br \/>\nYour password is securely and irreversibly stored making it virtually impossible with today's technology to retrieve your password based on the stored 'hash'.<br \/>\nThe transfer of information to and from our website is SSL secured using an approved certificate.<\/p>\n<h3>What data breach procedures we have implemented<\/h3>\n<p>In the event of a data breach, we are required to report it to the Dutch <a href=\"https:\/\/autoriteitpersoonsgegevens.nl\/nl\/onderwerpen\/beveiliging\/meldplicht-datalekken\" target=\"_blank\" rel=\"noopener noreferrer\">Personal Data Authority<\/a>.<\/p>\n<h3>From which third parties we receive data<\/h3>\n<p>We do not receive data from parties other than the tenant or landlord about the tenant or landlord.<\/p>\n<h3>What automated decisions we make and profiling we do with user data<\/h3>\n<p>No automated decisions are made and profiling is done based on user data.<\/p>\n<h3>Industry disclosure obligations<\/h3>\n<p>We are not bound by industry disclosure requirements.<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18608","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Privacybeleid - Havendienst.nl<\/title>\n<meta name=\"description\" content=\"Bij Havendienst zullen we je gegevens nooit doorverkopen of onnodig bewaren. 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